Everything you
wanted to ask.

We proudly serve Sault Ste. Marie, Ontario and the surrounding areas. If you're nearby and not sure whether we cover your location, just reach out — we're happy to confirm.

Yes. Imperial Cleaning is fully licensed and insured and is WSIB covered. Commercial clients are additionally backed by $5 million in commercial liability coverage.

Every home is different, so we price based on the number of windows, accessibility and the services you choose. Quotes are free and fast — use our Get a Quote button and we'll get back to you quickly with an exact price.

If your windows get dirty again within seven days of your cleaning — from rain, birds, pollen or anything else — we'll come back and re-clean them free of charge. It is included with our window maintenance memberships.

Yes — that's exactly why we use it. Soft washing uses low pressure and eco-friendly cleaning solutions to safely remove dirt, mold, mildew and algae from siding, soffit, fascia and shingles. We never pressure wash roofs or delicate surfaces, so there is no risk of high-pressure damage.

In Northern Ontario, we recommend at least once a year, and twice a year — spring and fall — if you have trees near your home. Clogged gutters can cause overflow, ice damming and water damage to your foundation. Regular cleaning is far less expensive than repairing the damage.

Those black streaks are algae growth that feeds on your shingles and can shorten their lifespan. Our soft-wash roof treatment kills the growth at the root. Black streaks can fade the same day, while moss and lichen release naturally over two to four weeks without shingle-damaging scrubbing.

Pick your service and frequency, and we handle the rest. We automatically schedule your visits, send reminders two weeks and two days before each one, and help you save on every clean — up to $200 off per visit depending on the plan. Need to reschedule? Just text, email or call us.

Not for exterior services. As long as we have access to water and any gates are unlocked, we can complete the job while you're out. You'll receive before-and-after photos, and we'll complete a final walkthrough whenever you're available.

We stand behind every job with our 100% Satisfaction Guarantee. If anything isn't right, tell us and we'll make it right — no hassle and no arguing. That is how we have earned more than 200 five-star Google reviews in Sault Ste. Marie.